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Frequently Asked Watch Repair Questions

PJC Watches are an Omega Accredited Authorised Service Centre

Sending Your Watch To Us

If you do decide to have your watch serviced or repaired with us, please contact us by telephone on 07899 967888 or or using this contact page before dispatching your watch

We recommend you send your watch via Royal Mail Recorded Delivery and insure it for its full value

When We Recieve Your Watch

Upon safe receipt of your watch we will contact you to inform you of your watches arrival. We will then perform an inspection of the watch to establish the work required, and contact you with a full estimate, including any parts that are required

Once the work is completed, we will contact you for payment. On receipt of payment, the watch will be despatched via Royal Mail Recorded Delivery, unless other arrangements have been made

Obtaining An Estimate

If you would like and estimate for your watch servicing please email directly and we will get back to you within 24 hours. Please include your name, the watch brand and the work required

Workmanship Guarantee

All watches serviced by us are guaranteed for 1 year

All Omega watches carry a 2 year workmanship guarantee on a full service